Basic Info & Return Policy

Emily Lacey does not have a 24 hour Customer Service line, but we are very quick to return all inquiries.

Please email us at and you will get a very prompt reply!

Items purchased on sale or with a coupon are final sale. No exceptions.

Sale prices are not retroactive to previous sales.

Full price items may be exchanged or returned within 7 days of receipt. The customer is responsible for shipping charges for both outbound and inbound shipping.

Emily Lacey ships via USPS unless other arrangements have been made. ***There are TWO ways to ship*** 1) Priority 2) Priority WITH signature

If you have any questions or concerns feel free to Email me